Who Am I?

I am Mustapha Muhammad Kabiru, a dedicated Virtual Assistant, Customer Service Agent, Website Developer, and SEO Expert with a passion for helping individuals and businesses achieve their goals efficiently and effectively. My professional journey is built on delivering top-tier solutions that enhance productivity, drive online visibility, and ensure customer satisfaction.

What I believe in

True success demands full commitment—I believe that without it, you'll never reach the pinnacle of your potential.

O1. Commitment

O2. Focus

In today's attention economy, focusing on one thing at a time is a skill.

O3. Quality

"Unless you're giving your absolute best, you're not just falling short—you're wasting everyone's time."

O4. Dare to be bold

Most people and businesses blend into the background. Be bold, take risks, and make your mark – stand out and show the world what exceptional looks like.

About me

Experience

SEO & Website Optimization @ ofayes
Freelance work

WordPress Website Design @ Gotepay
Freelance Work

Virtual/Customer service

Freelance Work

Skills

With extensive experience as a Virtual Assistant, I specialize in managing administrative tasks, organizing schedules, handling correspondence, and ensuring seamless day-to-day operations for clients. My proficiency in time management and attention to detail allows me to provide support that frees up your time for core business activities.

As a Customer Service Agent, I excel in fostering strong relationships with clients, resolving inquiries promptly, and delivering exceptional support that enhances brand loyalty. My ability to empathize, communicate effectively, and maintain professionalism ensures every customer interaction adds value to your business.

In Website Development, I bring ideas to life by creating functional, responsive, and visually appealing websites. My expertise spans WordPress, custom coding, theme customization, and plugin integration, tailored to your business's unique needs.

Additionally, my skills as an SEO Expert help businesses rank higher on search engines, attract organic traffic, and boost online visibility. From keyword research to on-page and off-page optimization, I ensure your website achieves measurable results.

Core Strengths:

Highly organized with excellent multitasking abilities.
Strong communication and interpersonal skills.
Results-oriented approach with a focus on client satisfaction.
Proficiency in industry-standard tools for VA, customer service, web development, and SEO.

Why Work with me?

- Proven ability to deliver timely and effective solutions that align with client objectives.

- Strong problem-solving skills and a proactive approach to overcoming challenges.

- Commitment to client satisfaction, with a focus on building long-term professional relationships.

- A detail-oriented mindset, ensuring high-quality outcomes in every project.

I am passionate about using my expertise to empower businesses and individuals. Let’s connect and discuss how I can contribute to your success!

Specialties:

Time Management: Effectively managing schedules, calendars, and deadlines.
Communication: Clear and professional email, chat, and phone communication.
Tech Proficiency: Familiarity with tools like Google Workspace, Microsoft Office, and task management platforms (e.g., Asana, Trello).
Organization: Efficiently managing documents, tasks, and workflows to support clients.
Active Listening: Fully understanding customer needs and concerns.
Problem-Solving: Quickly addressing and resolving customer issues.
Empathy: Building rapport by understanding customer emotions and perspectives.
Multichannel Proficiency: Handling inquiries across phone, email, chat, and social media platforms.
Coding Proficiency: Expertise in HTML, CSS, JavaScript, and backend languages like PHP or Python.
Responsive Design: Creating websites that work seamlessly on various devices.
CMS Knowledge: Familiarity with platforms like WordPress, Shopify, or Joomla.
Version Control: Using Git or other tools to track and manage code changes
Keyword Research: Identifying high-value search terms for targeted optimization.
On-Page Optimization: Crafting content and HTML to improve rankings (e.g., meta tags, headers, and internal links).
Technical SEO: Optimizing site structure, speed, and indexing for search engines.
Analytics: Using tools like Google Analytics or SEMrush to track performance and refine strategies.

Client reviews

Discover what my clients think about my services

He handled my project with utmost professionalism, and his delivery was quick and excellent It exceeded my expectations with its quality and performance.

Khalid Mukhtar